.app-header{background:var(--ink);color:white;padding:0 38px;height:82px;display:flex;align-items:center;gap:24px}.app-header .wordmark{font-size:29px}.app-header .wordmark b{color:var(--lime)}.demo-pill{font-size:9px;letter-spacing:1px;background:#343931;color:#dfe1d9;border-radius:5px;padding:5px 8px}.role-label{margin-left:auto;display:flex;flex-direction:row;align-items:center;color:#c5c9be;font-size:10px;gap:10px}.role-label select{font-size:12px;padding:9px 30px 9px 12px;background:#30342f;border-color:#50584a;color:white;max-width:200px}.header-home{font-size:11px;color:#c5c9be}.app-body{max-width:1500px;margin:auto;padding:0 38px 30px}.app-nav{display:flex;gap:32px;border-bottom:1px solid var(--line);margin:0 0 33px;overflow:auto;align-items:center}.app-nav button{padding:20px 0 17px;display:flex;gap:9px;align-items:center;font-size:12px;border-bottom:2px solid transparent;white-space:nowrap}.app-nav button[aria-current=page]{border-color:var(--ink);font-weight:500}.app-nav svg{height:17px;width:17px}.app-nav>a{margin-left:auto;white-space:nowrap;font-size:11px;color:var(--muted)}.workspace-context{font-size:10px;color:var(--muted);display:flex;align-items:center;gap:7px;margin-bottom:14px}.app-intro{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:24px}.app-intro h1{font-size:39px;font-weight:600;letter-spacing:-1.3px}.app-intro p{font-size:12px;color:var(--muted);margin-top:10px}.intro-actions{display:flex;align-items:center;gap:10px}.bell-button{position:relative;display:flex;align-items:center;gap:7px;font-size:11px;border:1px solid var(--line);border-radius:10px;padding:12px}.bell-button b{font-size:10px;font-weight:500;background:#edeeea;padding:2px 5px;border-radius:4px}.app-demo-note{font-size:10px;line-height:1.6;color:var(--muted);margin:27px 0 10px}.ticket-toolbar{display:flex;gap:20px;align-items:center;justify-content:space-between;margin-bottom:23px}.ticket-filters{display:flex;gap:21px;overflow:auto;min-width:0}.ticket-filters button{font-size:11px;color:var(--muted);padding:12px 0;border-bottom:2px solid transparent;white-space:nowrap}.ticket-filters button[aria-pressed=true]{border-color:var(--ink);color:var(--ink);font-weight:500}.ticket-filters button small{margin-left:5px;color:var(--muted);font-weight:400;font-size:10px}.ticket-search{position:relative;flex-shrink:0}.ticket-search svg{position:absolute;left:11px;top:12px;width:15px;height:15px;color:var(--muted)}.ticket-search input{font-size:11px;max-width:210px;padding:11px 12px 11px 35px;background:white}.tickets-layout{display:grid;grid-template-columns:1fr 1.12fr;gap:25px;align-items:start}.tickets-list{max-height:770px;overflow:auto;padding-right:3px}.ticket-item{display:block;width:100%;padding:23px 24px;text-align:left;border-bottom:1px solid var(--line);border-radius:13px;position:relative;margin-bottom:6px;min-height:145px}.ticket-item:hover{background:#edeeea}.ticket-item[aria-pressed=true]{background:white;border-color:#dfe1d9;box-shadow:0 4px 15px #15200b03}.ticket-item[aria-pressed=true]:before{content:'';position:absolute;left:0;top:26px;bottom:26px;width:3px;background:#1a1d1b;border-radius:3px}.ticket-top{display:flex;align-items:center;justify-content:space-between;gap:10px;font-size:10px;color:var(--muted)}.ticket-title{font-size:17px;line-height:1.4;letter-spacing:-.3px;font-weight:500;display:block;margin:17px 0 15px}.ticket-meta{display:flex;align-items:center;gap:9px;font-size:11px;color:var(--muted);flex-wrap:wrap}.ticket-detail{background:white;padding:29px;border-radius:17px;border:1px solid #e6e8e0}.ticket-detail h2{font-size:28px;line-height:1.2;letter-spacing:-.8px;margin:23px 0 12px}.detail-address{color:var(--muted);font-size:12px}.ticket-description{font-size:14px;line-height:1.75;margin:24px 0}.ticket-fields{display:grid;grid-template-columns:1fr 1fr;gap:20px;padding-bottom:23px;border-bottom:1px solid var(--line)}.ticket-fields>div:first-child{grid-column:1/-1}.field-label{display:block;font-size:10px;color:var(--muted);margin-bottom:6px}.field-value{font-size:12px}.attachments{padding:23px 0;border-bottom:1px solid var(--line)}.attachment-head{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:14px;font-size:12px}.file-actions{display:flex;gap:7px}.file-choice{display:inline-flex;position:relative;overflow:hidden;flex-direction:row;align-items:center;gap:7px;padding:9px 11px;border:1px solid var(--line);border-radius:8px;font-size:10px;cursor:pointer;font-weight:400;min-height:36px}.file-choice svg{width:14px;height:14px}.file-choice:hover{background:#f3f4ee}.file-choice:focus-within{outline:3px solid #1a1d1b;outline-offset:3px}.file-choice input{position:absolute;inset:0;opacity:0;width:100%;height:100%;cursor:pointer;padding:0}.attachment-empty{color:var(--muted);font-size:10px;line-height:1.6}.attachments-list{display:grid;grid-template-columns:1fr 1fr;gap:10px}.attachment-preview{border:1px solid var(--line);padding:8px;border-radius:9px;min-width:0}.attachment-preview img{width:100%;height:130px;object-fit:cover;border-radius:5px;cursor:zoom-in}.attachment-preview.audio{grid-column:1/-1}.attachment-preview audio{width:100%;height:34px}.attachment-preview>span{font-size:9px;overflow-wrap:anywhere;color:var(--muted);display:block;margin-top:6px}.attachment-preview button{font-size:9px;padding:5px 0;color:var(--orange)}.file-errors{font-size:10px;color:var(--orange);margin-top:8px}.detail-action{padding:22px 0;border-bottom:1px solid var(--line)}.detail-action>p{font-size:11px;color:var(--muted);line-height:1.7;margin-bottom:13px}.detail-action .button{font-size:12px;min-height:42px;padding:12px 16px}.result-note{padding:15px;background:#f3f4ee;border-radius:10px;margin:10px 0 18px;font-size:12px;line-height:1.7}.result-note>small{display:block;color:var(--muted);font-size:10px;margin-bottom:6px}.comment-area{padding-top:23px}.comment-area h3,.ticket-history h3{font-size:12px;margin-bottom:15px;font-weight:500}.comment-list{display:flex;flex-direction:column;gap:12px;margin-bottom:14px}.comment-entry{background:#f6f7f3;padding:12px;border-radius:9px;font-size:12px;white-space:pre-wrap;overflow-wrap:anywhere}.comment-entry small{display:block;color:var(--muted);font-size:9px;margin-bottom:7px}.comment-form{display:flex;gap:8px}.comment-form input{flex:1;font-size:11px;padding:11px;min-width:0}.comment-form button{padding:9px 12px;min-height:39px}.ticket-history{margin-top:24px}.history-entry{display:flex;gap:10px;margin:12px 0;font-size:10px;line-height:1.7;color:var(--muted)}.history-entry:before{content:'';width:5px;height:5px;border-radius:50%;background:#1a1d1b;flex-shrink:0;margin-top:6px}.share-row{display:flex;justify-content:space-between;align-items:center;gap:12px;padding-top:24px}.share-row .button{font-size:10px;min-height:36px;padding:8px 10px}.share-row>span{font-size:9px;color:var(--muted)}.empty-state{padding:50px 25px;text-align:center;color:var(--muted);font-size:12px;line-height:1.7}.empty-state .button{margin-top:15px}.directory-search{margin-bottom:22px;max-width:500px}.directory-search input{font-size:13px}.directory-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.directory-card{border:1px solid var(--line);background:white;border-radius:13px;padding:21px;text-align:left;display:flex;align-items:start;gap:15px}.directory-card:hover{border-color:#8c9385}.directory-code{font-size:10px;color:#686b68;background:#f3f4ee;border-radius:6px;padding:5px 6px}.directory-card strong{display:block;font-size:14px;font-weight:500}.directory-card small{display:block;color:var(--muted);font-size:11px;margin-top:8px;line-height:1.6}.directory-card svg{width:16px;height:16px;margin-left:auto}.directory-count{font-size:11px;color:var(--muted);margin-top:20px}.notifications{background:#edeeea;border:1px solid #dfe1d9;padding:20px;border-radius:12px;margin-bottom:24px}.notifications h3{font-size:17px;margin-bottom:8px}.notifications p{font-size:11px;color:var(--muted)}.notification-list{display:flex;flex-direction:column;gap:4px;margin-top:12px}.notification-list button{text-align:left;display:flex;justify-content:space-between;font-size:12px;padding:10px 0;border-bottom:1px solid #dfe1d9;gap:20px}.notification-list small{white-space:nowrap;color:var(--muted);font-size:10px}dialog{border:1px solid var(--line);border-radius:19px;padding:0;width:min(650px,calc(100vw - 30px));max-height:90vh;overflow:auto;color:var(--ink);box-shadow:0 20px 100px #0003}dialog::backdrop{background:#1b241e80;backdrop-filter:blur(5px)}.modal-head{padding:27px 28px 22px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);gap:20px}.modal-head h2{font-size:27px;letter-spacing:-.7px}.modal-head .button{padding:7px;min-height:35px}.modal-body{padding:25px 28px}.modal-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.modal-grid label{font-size:11px}.modal-grid label.full{grid-column:1/-1}.modal-grid input,.modal-grid textarea,.modal-grid select{font-size:12px}.modal-grid .attachments{padding:0;grid-column:1/-1;border:0}.modal-grid .attachments .attachment-head{font-size:11px}.modal-foot{display:flex;gap:20px;align-items:center;padding-top:25px;border-top:1px solid var(--line);margin-top:25px}.modal-foot small{font-size:10px;color:var(--muted);line-height:1.6}.modal-foot .button{font-size:12px;white-space:nowrap}.image-dialog{width:min(900px,95vw);background:#fff}.image-dialog img{display:block;max-width:100%;max-height:70vh;margin:auto}.image-dialog .modal-head{padding:15px 20px}.image-dialog h2{font-size:15px}.mobile-back{display:none}.filter-summary{font-size:11px;line-height:1.7;margin-bottom:15px;background:#edeeea;padding:12px 15px;border-radius:10px;display:flex;justify-content:space-between;gap:10px}.filter-summary button{text-decoration:underline;font-size:11px}.app-analytics{background:#edeeea;padding:25px;border:1px solid var(--line);border-radius:17px}.app-intro .eyebrow{font-size:9px;margin-bottom:12px}.app-header .header-home:hover{text-decoration:underline}.assignment{margin-top:13px;display:flex;gap:10px;align-items:center;flex-wrap:wrap}.assignment select{font-size:11px;padding:8px;max-width:230px}.assignment button{font-size:11px}.file-help{font-size:10px;color:var(--muted);margin-top:10px;line-height:1.6}.app-header .header-home{white-space:nowrap}.result-form{display:flex;flex-direction:column;gap:14px}.result-form textarea{font-size:13px}.load-more{display:block;margin:20px auto}.reset-demo{font-size:10px;text-decoration:underline;margin-left:10px;color:var(--muted)}
@media(max-width:1100px){.app-body{padding:0 25px 25px}.app-header{padding:0 25px}.app-intro h1{font-size:34px}.ticket-toolbar{align-items:start;flex-direction:column;gap:13px}.ticket-search input{max-width:350px;width:350px}.directory-grid{grid-template-columns:1fr 1fr}.tickets-layout{gap:17px;grid-template-columns:.9fr 1.1fr}.ticket-item{padding:20px}.ticket-detail{padding:24px}.ticket-title{font-size:16px}.ticket-detail h2{font-size:25px}.header-home{display:none}.app-nav{gap:26px}.app-nav>a{font-size:10px}}
@media(max-width:760px){.app-header{padding:17px 20px;height:auto;gap:13px;flex-wrap:wrap;justify-content:space-between}.app-header .wordmark{font-size:26px}.role-label{margin-left:0;gap:7px;font-size:9px}.role-label select{font-size:10px;max-width:150px;padding:8px 23px 8px 9px}.app-header .demo-pill{margin-right:auto}.app-body{padding:0 18px 24px}.app-nav{gap:25px;margin-bottom:25px}.app-nav button{font-size:11px;padding:17px 0 14px;gap:7px}.app-nav>a{display:none}.app-intro{align-items:start;flex-direction:column;gap:20px}.app-intro h1{font-size:34px;letter-spacing:-1px}.app-intro p{font-size:11px;line-height:1.7}.intro-actions{width:100%;justify-content:space-between}.intro-actions>.button{font-size:12px;padding:12px 15px;min-height:43px}.bell-button{padding:10px;font-size:10px}.workspace-context{font-size:9px;margin-bottom:12px}.tickets-layout{grid-template-columns:1fr;gap:21px}.ticket-search,.ticket-search input{width:100%;max-width:100%}.ticket-toolbar{gap:11px;margin-bottom:16px}.ticket-filters{width:100%;gap:22px}.ticket-filters button{font-size:10px;padding:10px 0}.tickets-list{max-height:330px;border-bottom:1px solid var(--line)}.ticket-item{min-height:125px;padding:18px}.ticket-title{font-size:15px;margin:13px 0 11px}.ticket-meta{font-size:10px}.ticket-detail{padding:22px 20px;border-radius:13px}.ticket-detail h2{font-size:26px;margin:20px 0 12px}.ticket-description{font-size:13px;margin:22px 0}.ticket-fields{gap:17px}.field-value{font-size:11px}.ticket-fields>div:nth-child(2){grid-column:1/-1}.ticket-fields>div:first-child{grid-column:1/-1}.attachment-head{flex-wrap:wrap;gap:12px}.directory-grid{grid-template-columns:1fr;gap:10px}.directory-card{padding:18px}.directory-card strong{font-size:13px}.directory-card small{font-size:10px}.app-analytics{padding:12px}.app-demo-note{font-size:9px}.modal-head{padding:22px}.modal-head h2{font-size:25px}.modal-body{padding:20px 22px}.modal-grid{grid-template-columns:1fr;gap:18px}.modal-grid label.full{grid-column:auto}.modal-foot{flex-direction:column;align-items:stretch;gap:13px}.modal-foot .button{width:100%}.modal-foot small{text-align:center}.app-nav svg{width:15px;height:15px}.filter-summary{font-size:10px}.notification-list button{font-size:11px}.share-row{flex-wrap:wrap}.toast{font-size:11px;padding:12px 16px;width:90vw;text-align:center}.app-header .role-label{width:100%;justify-content:space-between}.app-header .role-label select{max-width:220px;flex:1}.app-intro .eyebrow{font-size:9px}.mobile-back{display:block;font-size:10px;margin-bottom:15px;color:var(--muted)}.app-demo-note .reset-demo{font-size:9px}.ticket-top .status{font-size:9px}.map-detail .full-width{font-size:11px;margin-top:17px}}
.workspace-switch{font-size:11px}.workspace-switch select{font-size:11px;background:#30342f;border-color:#50584a;color:white;padding:9px 28px 9px 12px;max-width:230px}.app-header{min-height:82px;height:auto;padding-top:17px;padding-bottom:17px;flex-wrap:wrap}.attachment-preview video{width:100%;max-height:310px;display:block;border-radius:6px;background:#1a1d1b}.file-actions{flex-wrap:wrap}.personal-map-empty{display:grid;grid-template-columns:1fr 1fr;border:1px solid var(--line);border-radius:18px;background:white;overflow:hidden;min-height:450px}.personal-map-empty>div{padding:42px;align-self:center}.personal-map-empty h2{font-size:39px;margin:20px 0}.personal-map-empty p{font-size:13px;line-height:1.8;color:var(--muted);margin-bottom:25px}.personal-map-empty img{width:100%;height:450px;object-fit:cover}.personal-map-empty .button{font-size:12px}
@media(max-width:760px){.workspace-switch{order:4;width:100%}.workspace-switch select{width:100%;max-width:none}.app-header .role-label{order:5}.app-header{gap:13px}.personal-map-empty{grid-template-columns:1fr}.personal-map-empty>div{padding:28px}.personal-map-empty h2{font-size:32px}.personal-map-empty img{height:250px}.file-choice{padding:9px 10px}.file-actions{gap:5px}}